Pet export online consultations

Other Services

Our Pet Export Online Consultation service offers a convenient way to receive expert guidance on the documentation and requirements needed to export your pet to any country. With over 10 years of experience issuing export certificates and the official qualification of Official Veterinarian (OV), we provide accurate, reliable advice tailored to your destination.

During the consultation, we will review your pet’s circumstances, explain the steps involved in obtaining an Export Health Certificate (EHC) or Animal Health Certificate (AHC), and advise on the most appropriate course of action.

To enjoy our online chat consultation, your pet must be previously registered with us. Once the consultation is completed, we will provide a written report summarising our recommendations and outlining the next steps.

The online chat consultation costs £45 and lasts up to 30 minutes. Should you choose to proceed with us for the export process, this payment will be deducted from the fee of a subsequent home visit consultation required to issue the EHC or AHC.

Book an online consultation for pet export

Home Vets London Ltd

4.9

Based on 142 reviews

review us on

Anisah Islam

23:50 14 Nov 25

Karolina Lewestam

20:44 14 Nov 25

The vet arrived the same day and the treatment was professional and tender.

Lauren Wilkinson

21:29 12 Nov 25

We have a rescue dog who is terrified of going to the vets- it's a stressful event for us and the dog...so we thought we'd try Home Vets and we're so glad we did. Dr Jose with great with our dog (and us!). Highly, highly recommended.

DBB

10:26 12 Nov 25

Hands down the best vet experience I’ve ever had. From the moment I sent the first email enquiry, the communication was outstanding, prompt, clear, and incredibly reassuring. I felt fully informed before the appointment even began, which made all the difference given how nervous I was. Nuria responded with patience and detail, answering every concern in a way that showed deep care and professionalism.

On the day of the visit, everything ran smoothly. Dr Caésar arrived on time, was calm and respectful in the space, and treated my cat with genuine gentleness and skill. You can tell this is someone who truly understands animals and works from a place of experience and care, not just routine. The whole process, from vaccination to microchip, was done efficiently without ever feeling rushed. I felt seen, respected, and most importantly, my cat was in safe, capable hands. I wouldn’t hesitate to recommend this service to anyone who wants top-tier, compassionate, in-home care for their pet.

Response from the owner 12:05 12 Nov 25

Thank you so much for your lovely message! it truly means a lot to me. It was a real pleasure meeting you and Storm!He did so well during the visit ,a little nervous at first, which is completely understandable, but he quickly relaxed and allowed everything to go smoothly. Such a sweet and well-behaved boy!I’m really happy to know you felt comfortable and reassured throughout the process. Thank you again for your trust and kindness, it was a joy to look after Storm today. 🐾Dr. Cesar Moreno

Nicole Dammar

15:10 07 Nov 25

I can't thank them enough. Nuria was so supportive during our correspondence, she really put me at ease. Dr Cesar has restored my faith in vets. My Sherby was terrified of vets because of some bad experiences, and the way Dr Cesar handled him literally brought tears to my eyes....I can't thank him enough....he really loves animals! Thank you both 😊

Update: I cant praise their service enough! Every time they visit, they put me at ease, I highly recommend you give them a try. Dr Jose is wonderful with Sherby also and you can see and feel how much he cares for animals. Thank you again Nuria for taking care of everything for me, you are the best! 😊

Response from the owner 12:02 12 Nov 25

Thank you so much for your beautiful words Nicole, they truly mean the world to us! 💛It has been a real pleasure caring for Sherby and seeing how much more relaxed and happy he becomes with each visit. Knowing that we’ve helped rebuild his trust makes our work so rewarding.Nuria, Dr. César, and Dr. Jose all send you and Sherby a big hug — thank you for your trust, your kindness, and for letting us be part of his care. We’re always here whenever you need us! 🐾💚

Elena S

12:15 28 Oct 25

Super attentive even during the mail booking process, arrived on time and even notified us there was an earlier spot to move the appt forwards - on arrival Vets asked very diligent questions about his documentation and prev treatments from the shelter - were very friendly with our cat Bobo, who felt comfortable the entire time even during examination - checked fur, teeth, eyes, heart, weight, hydration, response to toys/talk, and then advised us on nutrition and dental care, including the necessary blood tests for tartar removal (it’s a service they offer at home, so we’ll book that also). The main task was to carry out the three-months parasites vaccination, and they’ll remind us of the yearly vaccinations needed next spring. Lastly, they threw in a free nail clipping on all 4 paws!
The service was super convenient and the at-home vets very reassuring, especially as any other outside vets close to ours are booked up to 4 weeks in advance. Many thanks and see you soon for more help with Bobo!

Sergio Zanellato

09:25 15 Oct 25

We’ve had a wonderful experience with Home Vets. Dr. Jose was incredibly kind, patient, and thorough, he took the time to explain everything clearly and made us feel truly supported. They’ve been amazing with our dog, Vic, showing genuine care and professionalism throughout. We couldn’t be more grateful!

Tina Morse

10:05 13 Oct 25

Dr Jose and the team at Home Vets have been the most accommodating, caring and professional vet I have ever used. Dr Jose treated my cat like he was his own. I could not recommend them highly enough. Absolutely wonderful service many thanks

Response from the owner 19:21 04 Jul 22

Thanks very much Tina for your very nice review :)

Johanna Bartha

19:20 04 Oct 25

Dr Jose and his colleague were amazing today. My cat was thoroughly assessed and detailed advise was given. Both were very attentive and professional. Highly recommend to anyone looking for caring and professional vet.

joy dorey

16:31 30 Sep 25

Alam Cannon

21:32 26 Aug 25

Response from the owner 16:55 29 Aug 25

We would appreciate it if you could evaluate our services once you have used them. We do not know your identity. Many thanks

Ben Marion

12:34 18 Apr 25

Isi (Spanish vet) came to my flat and was very professional and knowledgeable. My cat was relaxed and happy throughout!

Really great service can’t reccomend enough. Minimally stressful for your pet and the team communicate very clearly.

Sarah Fitzpatrick

11:13 06 Sep 24

SO HIGHLY RECOMMEND!!!! We truly couldn't have asked for a better experience with Home Vets London. Nuria (who I'm guessing is the office manager) has been amazing from our initial enquiry until this morning when the vet arrived. She has been professional and prompt yet still managed to alleviate our fears with her fantastic, caring nature. And when Dr Jose came this morning, we KNEW we had made the right choice for our little (quite elderly... 19 years) cat. He talked everything through with us, and Marilyn was so enamoured with him even before her sedation. So professional but also really personable. I wish I'd found this service years ago. And for those worrying about cost for such a personal service... it works out more or less the same if you took your pet to a vetinary surgery and with so much less stress for your little furbaby.

Lorna Fitzpatrick

10:32 06 Sep 24

This excellent service has reduced the stress of vet visits for both my cat and me. Dr Jose was so good with my elderly cat. So pleased.

Matthieu Duburcq

23:29 03 Aug 24

Completely and utterly USELESS. Called them on a Saturday evening before 11pm about an emergency with my cat. They brand themselves as being all about emergencies and yet took TWO HOURS later I had no feedback, no calls, NOTHING. I had to call them back myself for a status update only to hear that their vet was still on another case and they were completely unable to give me an ETA. Totally unprofessional. Avoid this company at all costs if your pet is in trouble!

Response from the owner 16:50 07 Aug 24

Dear Matthieu Duburcq,Thank you for sharing your feedback. However, it appears there has been a misunderstanding. We at Home Vets London specialize in scheduled veterinary home visits and do not offer emergency services. Based on your description, it seems your interaction may have been with "Emergency Home Vets", not with us. We have been serving the London community for over 12 years, focusing on non-emergency veterinary care.We kindly ask that you verify the details of the company involved in your experience. If this review was indeed intended for another business, could you please correct the posting to reflect this? Ensuring accurate information helps everyone in the community make informed decisions about their pet care needs.We appreciate your understanding and hope your cat is now doing well. If you require scheduled veterinary care in the future, please feel free to reach out to us at Home Vets London. We are committed to providing top-quality care in the comfort of your home.Warm regards,Customer Service TeamHome Vets Londonhttps://www.homevetslondon.com/

Hannah Bennett

20:35 30 Apr 24

Jose was absolutely wonderful with my cat. Nobody has been able to get near her to check her over and give her her vaccines as she is very scared and skittish, however Jose was able to - and even managed to stroke her and she didn't run away! I would definitely recommend Home Vets - they are great!

Response from the owner 05:18 07 Jun 24

Hi Hannah! Thank you so much for your kind words. We're thrilled to hear that Jose could help your skittish kitty feel comfortable. Your recommendation means a lot to us!

Emma Tillyer

12:20 01 Feb 24

Get service!! They were very helpful and took amazing care of my cat when he needed tests done. I highly recommend!

Response from the owner 05:18 07 Jun 24

Thank you, Emma! We're thrilled to hear that you and your cat had a great experience with us. Your recommendation means a lot!

Anna Escobar

19:52 28 Dec 23

I am very happy with the service, they explained everything I needed when helping me to get fixed the travel documents for my cat. It’s a convenient service that the vet came to our house and Dr. Isidro was an excellent professional.

Response from the owner 05:19 07 Jun 24

Thank you so much, Anna! We're thrilled to hear that Dr. Isidro provided excellent service and made the process convenient for you and your cat. We appreciate your kind words and look forward to assisting you again in the future!

Jean Baert

07:40 25 Dec 23

Dr Isidro was fantastic, professional, knowledgeable and immensely caring. He took very good care of Quinoto, a cat that had just adopted us. Cat and us very happy and grateful. Thank you!

javier rubinan

17:49 10 Dec 23

We had Isidro attending to check our staffie Ronnie for an ear infection. He was great, very reassuring and professional. We thought the total bill was quite a fair price for a home visit. Strongly recommend Home Vets Central London.

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About Home Vets London

We provide high quality in-home Veterinary services such us medical investigations, annual health checks, diagnostics tests, online consultations, vaccinations, parasite control, micro-chipping, pet passports, export certificates, rabies vaccinations, pet hospice, prescriptions for chronic patients, chemotherapy, etc.

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